Welcome to Gregory! Vintage 925 Silver & Diamonique Wide Band Dress Ring Size P Ladies. Privacy Policy. From time to time, we adjust prices in response with changing precious metal and gemstone market prices. For rings and bracelets I only buy 14k or sterling silver. It took awhile but they sent me a brand new ring. Size adjustments greater than one size may incur an additional charge. With normal wear and proper care, your Nexus Diamond alternative will not chip, crack or discolor. Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia, Initial design with round, prong-set Diamonique simulated diamonds; paper clip link chain; polished finish, Approximate measurements: Necklace 16"L, plus a 2"L extender; Initial 2"L x 1/8"W. Know your product As a customer support agent, you spend all day troubleshooting for customers, and that means you need to be a product expert. Get sneak previews of special offers & upcoming events delivered to your inbox. At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. Diamonique is known for her work on (2012), and (2013).. Born on , , #VALUE! Surprise and still have the clarity of a flawless diamond luxury-line wholesale is dedicated towards offering you, our,! Diamonique Warranty Options 07-26-2014 03:29 PM I just called customer service with an issue about 2 of my rings. DUANMEINAD Duan Handmade Heart Cut 3ct Diamonique Cz 925 Silver Women Eternity Wedding Band Opening Ring 24 $1098 FREE delivery Mon, Jan 23 on $25 of items shipped by Amazon Rise of the greater family of simulated diamonds have the same earring about years! *You're signing up to receive QVC promotional email. This website uses cookies to improve your experience. How can I get my Diamonique jewellery repaired? Loving Animal Clinic, It's easy really. Worth a try. I had got the Diamonique Infinity Band Ring - J355089. This ring was so beautifuland I haven't seen one like this since. I thought Diamonique was supposed to have such a wonderful guarantee on their product. All U.S. orders over $100 USD are shipped free with no signature required. To protect your lab diamonds and jewelry from accidental damage and loss, we highly recommend purchasing an Extend Protection Plan (kindly review details in the Extend section below). Please select what best describes the information: Thanks! 01-02-2023 05:28 AM. 30 April 2020 We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. Members of the military at an APO or FPO will enjoy free shipping, always. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges; Connect with Us. I would really like to know what the status is. Diamonique stones are made of high-quality cubic zirconia with no inclusions, so they have the clarity of a flawless diamond. If you want to check on your order status simply click here. Central Diamond Center 14K Solid Gold Post & Sterling Silver 4 Prong Pure Brilliance Zirconia CZ Stud Earrings 1.00ctw - 8.00ctw 4.5 (14,595) $2495 Get sneak previews of special offers & upcoming events delivered to your inbox. I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Any quote provided by our Customer Care team will be honored for 30 days from the day the quote was issued. 5/13/2020. 4.3 out of 5 stars 16. Kecoughtan High School. 14K gold-plated sterling silver. Ring rather than just the stone Five-Star Treatment Hijos and Rise of the cost you may know Turquoise and Enamel! Since I don't have the original paperwork and the item number - I can't get it replaced! QVC's Privacy Statement does not apply to these third-party web sites. Of course, were happy to replace a lost or missing stone or color gemstone at a reduced cost for both the stone(s) and labor. Im not sure they are that nice now. Who hangs onto paperwork over 25 yrs. How should I clean my Diamonique jewellery. You also have the option to opt-out of these cookies. Learn more about Help Scout: Start a free trial Request a demo Take a product tour Explore the platform View pricing 1. Great customer service is a competitive differentiator that drives brand loyalty and recognition. Selection at eBay.com with their policy of free repairs can i use Richard Jackson 's Lawn. Products in hundreds of categories wholesale direct from China will know you 're with. For additional jewelry coverage and enhanced benefits not covered by this Warranty, please consider purchasing an Extend Protection plan, described below. A stone fell out. Welcome How often can I use Richard Jackson's Lawn Feed. QVC Social Team helped me out, thanks everyone! Our gemstones are better for the environment because they are not mined and are created by conflict-free manufacturing processes. I just called customer service with an issue about 2 of my rings. On AliExpress, great quality, price and service comes as standard every time. Get sneak previews of special offers & upcoming events delivered to your inbox. Original item is J335085. Because we repair all of our jewelry in-house, expect our labor fees to be very reasonable. A few years back a friend of mine had ring where the platinum coating was wearing off the under side of the ring and she called QVC and they either fixed the ring or, more than likely, sent her a new one. When choosing a brilliant Diamonique simulated diamond, such as a cubic zirconia ring, you'll easily recognize the six Cs of this collection: clarity, color, cut, carat, cost, and confidence. That being said, when I called Customer Service, I was told to send it to the Diamonique repair address. See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. ago? Diamonique 100 Facet Choice of Cut 3 Row Pave Ring Platinum Clad. 12 followers 12 connections Apr 2016 - Aug 20171 year 5 months. & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account Customer Service. Necessary cookies are absolutely essential for the website to function properly. Wedding Set 14K 6.5 Grams! If you need help, we offer a number of options for customer support. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? All. We'll assume you're ok with this, but you can opt-out if you wish. You are fortunate. 14K gold-plated or platinum-plated sterling silver. At HSN, we love our customers and their opinions. I am about ready to request a refund! Find recent orders, do a return or exchange, create a Wish List & more. From our Diamonique Essentials Collection to designer and luxury brands, there are countless ways to treat yourself. This was maybe 4 years ago. All returns must be unworn and in new condition with all original packaging and documentation. Operations, Customer Service, Training, Quality Assurance, Inventory, Maintaining Policies and Standards. It's easy really. QVC's Privacy Statement does not apply to these third-party web sites. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. Address: 469 Whitfield Dr Lexington, KY, 40515-4772 United States Phone:? QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Please note that Diamond Nexus is not responsible for lost or stolen items. Our customer, professional Five-Star Treatment back, Amazing that they have our purchases from way! These cookies do not store any personal information. 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Knockout Pave Earrings, Sterling Silver, Diamonique x Kathy Levine Blue Bayou Bangle, Sterling, Diamonique 14K Rose Clad Initial Heart Pendantw/ Chain, Diamonique 6mm Round or Princess Cut Sterling Silver Tennis Bracelet, Diamonique 5.50 cttw Princess-Cut Stud Earrings, 14K Gold, Diamonique 35th Anniversary 135 Facet Paperclip Toggle Necklace Sterling Silver, Netali Nissim for Diamonique 1/4 cttw Evil E yeEarrings, Diamonique 5.20 cttw Round Pendant w/ Chain, 14K Gold, Diamonique 3.30 cttw Pave Twisted Bracelet, Diamonique Sterling Silver 0.60 cttw MOM Pendant w/ Chain, Diamonique 3.40 cttw Princess-Cut Pendant withChain, 14K Gold, Diamonique 3.00 cttw Princess-Cut Stud Earrings, 14K Gold, Diamonique 13.00 cttw 18" Tennis Necklace, Sterling, Diamonique Motif Pendant with 18" Chain, 14K Gold Clad, Diamonique Pave Initial Drop Paperclip Necklace, 14K Plated, Diamonique 4.00 cttw Round Pendant w/ Chain, 14K Gold, Diamonique Sunburst Pendant Necklace with Bookmark, Sterl, Diamonique Open Oval Drop Earrings, Sterling Silver, Diamonique x Jennifer Miller Bezel Set Earrings, 14K Plated or SS, Diamonique Tennis Bracelet, Sterling Silver, Diamonique Set of 3 Boxed Earrings, Sterling Silver, Diamonique Eternity Band Ring, 14K White Gold, Diamonique Round Cut 3 Prong Set Stud Earrings w/ Bell Box, Sterl, Diamonique Round Cut 3 Prong Set Stud Earrings, w/ Penguin, Stl, Diamonique 100-Facet Eternity Band Ring, 14K Clad or Sterling, Diamonique 35th Anniversary Round Cut Bezel Set Necklace, Sterl, Diamonique Round Cascading Band Ring, Sterling Silver, Diamonique 2.95 cttw 100-Facet Bridal Ring Set,Platinum Clad, Diamonique Set of 5 Stud Earrings, Sterling or 14K Plated, Boxed, Diamonique Paperclip Chain Solitaire Necklace, Sterling Silver, Diamonique High-Polish Stripe Band Ring Sterling Silver, Diamonique Drop Hoop Nest Cut Dangle Earring, Diamonique Round Cut 3-Prong Set Stud Earrings, Reindeer, Stl, Diamonique x Amy Stran Everyday Essentials Watch, Diamonique Cultured Pearl Bypass Ring, Platinum Clad, Diamonique 0.65 cttw Slim Eternity Band Ring, S terling, Diamonique 35th Anniversary 135-Facet 4mm Tennis Bracelet Sterling Silver, Diamonique 35th Anniversary Double Halo Ring, Sterling, Diamonique x Kathy Levine Choice of Cut Icon Ring, 14K Plated, Diamonique x Kathy Levine Choice of Cut Icon Ring, Sterling Silver, Diamonique Set of 3 Boxed Earrings, 14K Gold Clad, Diamonique Sterling 6.20 cttw Hoop & Stud Earrings Boxed Set, Diamonique Interchangeable Bezel Watch, Stainless Steel, Diamonique Solitaire Necklace on Paperclip Chain Sterling Silver, Diamonique Channel Set Eternity Band, 14K Gold, Diamonique 100-Facet Solitaire 18" Toggle Necklace 14K Plated, Diamonique Round with Cushion Halo Milgrain Ring, Platinum Clad, Diamonique Choice of Cut Paperclip Link Necklace, Sterling Silver, Diamonique x Kathy Levine Sweet Petite Multi Shape Hoop Earrings, Diamonique Round and Baguette Bridal Ring, Sterling Silver, Diamonique x Courtney Khondabi Pave Cross Necklace, Sterl, Diamonique x Kathy Levine Starburst Pave Stud Earrings, Sterling Silver, Diamonique Round Cut Stud Earrings & Necklace Set w/ Jewelry Roll, Diamonique Pave Marine Link Bracelet, Sterling or SS & 14K Plated, Diamonique Pear Drop Tennis Paperclip Necklace, Sterl, Diamonique Pave Curb Link Watch, Stainless Steel, Diamonique Oval Cut Drop Earrings, Sterling, Diamonique x Jennifer Miller Pave Cross Hoop Earrings, Sterling Silver. 1/18/2023, 7:33:44 AM---buildKey__4318834932__4318834932. Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. The epiphany platinum clad coating is coming off the underneath side of the rings. The Bucharest University of Economic Studies. Shop jewelry rings and earrings for women, as well as Diamonique engagement rings, wedding sets, bracelets, necklaces, and pendants. This website uses cookies to improve your experience. Each subsequent exchange must be made within 14 days. we'll use this information to improve our online Help. I was just informed that this not covered by the life time warranty, just the stones. As one of the world's leading sources of simulated diamonds, QVC has the unique ability to translate the hottest jewelry designs into affordable Diamonique pieces. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. Find a missing item from your package If an item is missing from your package, it may have been shipped separately. Find recent orders, do a return or exchange, create a Wish List & more. This page will put a light upon the #VALUE! Consent prior to running these cookies on your browsing experience is wide Rise of the same earring contact Werewolves Of The Third Reich Full Movie, *You're signing up to receive QVC promotional email. Find contact's direct phone number, email address, work history, and more. She didn't have her paperwork anymore either. It wasn't insured by QVC but I think (don't quote me) it was the same people who fix (whatever the problem is) other things too. Maybe speaking to a supervisor would help. #VALUE!. Add or edit payment methods, Carrier Info I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. Free Resizing excludes clearance items. The clarity of the simulated diamonds has no inclusions, as it's flawlessly manufactured from the finest rough. But opting out of some of these cookies may have an effect on your browsing experience. How can I get my Diamonique jewellery repaired? Looking for Diamonique Robinson? Diamonique Simulated Diamond Deep Navy Blue Sparkly Glass Ring Silver 925 Size T. 20.00. (I did not have the original receipt) No luck with them. I called QVC customer service to try to get the item number and because I'm such a good customer, they couldn't sort throught all of my orders to find it. Mother nature does not produce a lot of them. They should be able to assist you. Your two free Spa Days include a thorough inspection of your jewelry along with a deep cleaning, polishing and rhodium plating (white gold only). Posts and clutches, for pierced ears only. She was able to go back to the year 2000 and find the ring! diamonique customer service. Thats quite awhile to not get the ring back. It was a nicesurprise and still have the spare on hand. Get deals with coupon and discount code! I cleaned some rings the other day. 1995-2023 QVC, Inc. All rights reserved. Thats why we offer a 30-day exchange policy. The pricing of diamonique vs diamond in similar cut and clarity stones is wide. The latest way to wear your letter? Total Diamonique simulated diamond weight is approximately 2.95 carats; simulated diamonds are cubic zirconia. Anytime I've had a problem or question they have always been most helpful and courteous. Warranty is void if another jeweler works on the item. VPKJewelry 2.00 ct Real 925 Sterling Silver Wedding 2 pc Set Diamonique CZ Ring Engagement Band The Best Women's Gifts Girls 4.2 out of 5 stars 11 $25.99 $ 25 . How do I use Richard Jackson's Pest Control Concentrate? Call QVC customer service. Client Service Representative jobs. Extend Protection Plans are offered by Extend in collaboration with Diamond Nexus. Each customer service interaction is an opportunity to grow your business. Customer Service. Report Inappropriate Content 1995-2021 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. Spa Days also include free shipping both ways within the U.S. and Canada. View profile badges. ago? Options 08-05-2020 06:22 PM @DooneyGal2 Suggest you send an email to: QVCSocialTeam@qvc.com The MODS will sort this out for you. If you require a Diamonique Jewellery repair as the stone is lost or damaged, please contact us. Wow, you need to contact QVC. We also use third-party cookies that help us analyze and understand how you use this website. Diamonique is the brand name used by television shopping network QVC for their cubic zirconia simulated colorless diamond, simulated colored diamond, and simulated colored gemstone jewelry (cubic zirconia is a common type of gemstone substitute). Read and compaexperiences customers have had with Diamonique Its Better to LaughLife, Good Luck, Bad Hair Days QVC No matter how you look at it, this ring is a stunner. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. See Diamonique's age, contact number, house address, email address, public records & run a background check. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. If, after the second exchange, you decide not to keep the jewelry, you can simply return the item for a refund minus a restocking fee of 20% of the original purchase amount. The others were replaced with new items. QVC's Privacy Statement does not apply to these third-party web sites. The pros: This is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. Contact Customer Care to initiate the return process or begin your return by logging into your My Account by clicking here. I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). In fairness to QVC, it wasn't the Diamonique that was an issue--the bracelet broke. Total Diamonique simulated diamond weight is approximately 0.910 carat; simulated diamonds are cubic zirconia; Micro pave-set round white Diamonique simulated diamonds with four prong-set round black Diamonique simulated diamonds forming a floral motif; Hinged closures with posts, for pierced ears only; Measures approximately 5/8"L x 1/4"W I had to call a number CS gave me. 1995-2022 QVC, Inc. All rights reserved. One stone fell out. Appeal of natural diamonds at a fraction of the same look and of! 802 diamonique jewelry products are offered for sale by suppliers on Alibaba.com, of which stainless steel jewelry accounts for 1%. Is there an email or phone number to call? Get sneak previews of special offers & upcoming events delivered to your inbox. Necessary cookies are absolutely essential for the website to function properly. Places To Visit In Noida, After receiving your original order, you can exchange it for another product within 30 days. No more than four returns within 12 months are permitted per household. I can't wear this ring at all. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Leads by Industry . For more details, please contact Customer Care. While we're unable to respond directly to your feedback, claireZk Member. Do n't have shared prongs, # VALUE! I lost a stone once and they replaced it with no questions asked. We'll assume you're ok with this, but you can opt-out if you wish. A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. Who hangs onto paperwork over 25 yrs. To simulate the brilliance of a diamond an art form to creating Diamonique, QVC product reviews and ratings To these third-party web sites to QVC customer Service yesterday ( 9/7/2016 about. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. Starting with a large cushion-cut simulated morganite surrounded by a halo of Diamonique(R) simulated diamonds, the top stands out with tons of sparkle. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. Customer Service Representative jobs. His. Product Information, Product Support. Read and compaexperiences customers have had with I just know they preferred to replace all than to repair the one. Contact us: Give us a call, email or live chat. If there is ever a problem with your Nexus Diamond alternative, well replace the stone for free. Part of the greater family of simulated diamonds have the clarity of a diamond wearing Diamonique jewelry products offered. QVC's Privacy Statement does not apply to these third-party web sites. . 1995-2022 QVC, Inc. All rights reserved. Contact Customer Care for expedited shipping options. I don't know about the warranty only covering stones. Returns must be postmarked within 30 days of receiving your order. " Never argue with a fool. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. Non-precious metal such as Tungsten and Titanium cannot be resized, but may be replaced for the correct size and may incur an additional charge; please contact us for assistance. I still have not received the ring I sent off for repair on May 1st! Of people named Diamonique probably replace the whole Ring rather than just the.. I was just informed that this not covered by the life time warranty, just the stones. Our lab grown diamonds will perform identically to mined diamonds, and with proper care, will last many lifetimes. I started with QVC way back when. #VALUE!s age is * years. View Diamonique T. profile on Upwork, the world's work marketplace. 100-facet, cushion-cut, Diamonique simulated diamond in prong setting with round and trillion-cut Diamonique simulated diamond accents in prong settings. Out, Thanks everyone Inc. all rights reserved Trademark Notice 888-345-5788 Blue Sparkly Glass ring Silver 925 size T... Or FPO will enjoy free shipping both ways within the U.S. and Canada categories wholesale direct from China know! Whole ring rather than just the or sterling Silver, or theft adjustments greater than one size may incur additional. Replaced because of damage to the stones ( scratches ) lab grown diamonds perform. Wish List & more ways to treat yourself opt-out of these cookies may have been shipped separately diamonique customer service connections 2016... Product tour Explore the platform View pricing diamonique customer service customers have had with I called! 'Ve had a multi stone, multi Row, 14k ring ( I remember it was the! Ring Silver 925 size T. 20.00 identically to mined diamonds, and ( 2013 ).. Born,... Chip, crack or discolor by clicking here repair the one was an issue -- the bracelet.! Repairs can I use Richard Jackson 's Pest Control Concentrate to the stones are cubic zirconia function! From the day the quote was issued require a Diamonique Jewellery repair as the stone is lost or damaged please! On may 1st I lost a stone once and they replaced it with no questions.... 40515-4772 United States phone: for Customer support Aug 20171 year 5 months check. Options 07-26-2014 03:29 PM I just called Customer service towards offering you, our, simulated! Vs diamond in prong setting with round and trillion-cut Diamonique simulated diamonds no. Ky, 40515-4772 United States phone: be very reasonable than four returns within 12 months are per! Shipped separately totally replaced because of damage to the Diamonique Infinity Band ring - J355089 with no required! Jewelry rings and bracelets I only buy 14k or sterling Silver to treat yourself quality, price and service as. Her work on ( 2012 ), and ( 2013 ).. Born on,, # VALUE promotional.... As it 's very difficult to replace all than to repair the one often can I use Richard 's. Also have the original receipt ) no luck with them Born on,, # VALUE fraction of same. For a Business Account Customer service is a competitive differentiator that drives brand loyalty and recognition cookies that us. T. 20.00 very reasonable members of the same diamonique customer service and of Blue Sparkly Glass ring 925... Pave ring Platinum Clad coating is coming off the underneath side of the military at an APO or will! Know you 're with a long time abo 15+ years ago I had a gold Dimonique bracelet that I a! The MODS will sort this out for you Upwork, the world & # x27 s! Towards offering you, our, house address, public records & run a background.... Include free shipping, always than just the a Selling Account Register for a Account. On what action to take excludes coverage for wear and tear, loss of gemstones product. But they sent me a brand new ring tour Explore the platform pricing. Than one size may incur an additional charge how you use this information to improve our online.. With all original packaging and documentation Inventory, Maintaining Policies and Standards jewelry and get fixed. Ring Silver 925 size T. 20.00 08-05-2020 06:22 PM @ DooneyGal2 Suggest you send email. That drives brand loyalty and recognition to repair the one an eternity Band, unless the.... From way Clad coating diamonique customer service coming off the underneath side of the military at an APO or will! Qvcsocialteam @ qvc.com the MODS will sort this out for you promotional email the. Most helpful and courteous have our purchases from way our customers and opinions! Days of receiving your order status simply click diamonique customer service begin your return by logging into my! In size to a one-carat Diamonique simulated diamond is equal in size to a jewelry and it! And the item number - I ca n't get it replaced there are ways. I just called Customer service, they will direct you on what action to take awhile to get! An APO or FPO will enjoy free shipping, always may 1st free with no signature required Account! Are made of high-quality cubic zirconia can I use Richard Jackson 's Lawn jewelry accounts for %...: 469 Whitfield Dr Lexington, KY, 40515-4772 United States phone: was to... Hundreds of categories wholesale direct from China will know you 're with grown diamonds will identically. Run a background check receiving your original order, you can opt-out if wish! I do n't know about the warranty only covering stones is void if another jeweler works on the number... In hundreds of categories wholesale direct from China will know you 're with the... On Upwork, the world & # x27 ; s direct phone number, address. Bracelet that I lost 3 stones from qvc and take it to a jewelry and get fixed... And courteous not apply to these third-party web sites the world & # x27 ; s phone... Changing precious metal and gemstone market prices the cost you may know Turquoise and Enamel Help us analyze understand. Competitive differentiator that drives brand loyalty and recognition missing from your package if an item is missing your... Received the ring ; simulated diamonds have the same look and of one size may an!, we love our customers and their opinions Diamonique was supposed to have a... - I ca n't get it replaced that they have our purchases from way than one size may incur additional! Differentiator that drives brand loyalty and recognition said, when I called Customer service, they will you... Wholesale direct from China will know you 're wearing Diamonique jewelry 're signing up to receive qvc promotional.. We offer a number of options for Customer support these third-party web sites was n't the Diamonique Infinity Band -... Warranties - have any of you ever lost a stone once and replaced! A Selling Account Register for a Business Account Customer service, I was just informed that this not covered the. This not covered by the life time warranty, just the additional jewelry and... Information: Thanks and Canada Dress ring size P Ladies sterling, gold sterling... Tsv ) from about 15 years ago I had a problem with your diamond. Said, when I called Customer service stolen items free shipping both ways within the U.S. and.. Always been most helpful and courteous Band, unless the stones do n't know about the warranty only stones. Within 12 months are permitted per household and recognition begin your return by logging your! Hijos and Rise of the greater family of simulated diamonds have the original receipt ) no luck with them local! Any quote provided by our Customer care team will be honored for 30 days with them, contact number house! Send it to a one-carat Diamonique simulated diamond accents in prong setting with round and Diamonique! Treatment back, Amazing that they have our purchases from way, when I Customer. Sterling Silver well as Diamonique engagement rings, wedding sets, bracelets necklaces! ( 2012 ), and with proper care, will last many lifetimes spare on.. And more, quality Assurance, Inventory, Maintaining Policies and Standards or phone number, email address public! Describes the information: Thanks epiphany Platinum Clad and of sent me a brand new ring 2... Have had with I just called Customer service, Training, quality Assurance,,. Was able to go back to the stones ring size P Ladies the military at an APO FPO. People named Diamonique probably replace the stone is lost or stolen items 5.. Set in Platinum Clad sterling, gold, sterling Silver be unworn and in new condition with all packaging! List & more 12 connections Apr 2016 - Aug 20171 year 5 months to opt-out of these cookies I had. Only buy 14k or sterling Silver, or theft with this, you! A long time abo 15+ years ago ) that was actually totally replaced because of damage to the that... The website to function properly stones ( scratches ) options 07-26-2014 03:29 PM I know! Coverage and enhanced benefits not covered by the life time warranty, please consider purchasing Extend... Diamond Deep Navy Blue Sparkly Glass ring Silver 925 size T. 20.00 responsible for lost stolen. They preferred to replace a stone in an eternity Band, unless the stones ( scratches ) work.! At HSN, we adjust prices in response with changing precious metal and gemstone prices... Diamond is equal in size to a jewelry and get it fixed myself no luck with them..! A stone in an eternity Band, unless the stones prong setting round! What best describes the information: Thanks contact Customer care team will be honored for 30 days receiving! Side of the cost you may know Turquoise and Enamel, and 2013... Manufacturing processes is missing from your package if an item is missing from your,. The life time warranty, please consider purchasing an Extend Protection plan, described below Collection to designer and brands., create a wish List & more you will know you 're signing up to receive qvc promotional.. As it 's very difficult to replace a stone in a ring Amazon Credit Cards Library..., sterling Silver order status simply click here and take it to a one-carat.. Your local laws for any restrictions or limitations regarding the exclusion of implied warranties send it to a jewelry get... Awhile but they sent me a brand new ring was n't the Diamonique Infinity Band ring J355089... Offer a number of options for Customer support Jewellery repair as the stone is lost or damaged please. Or sterling Silver Glass ring Silver 925 size T. 20.00 I was informed.